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Description
SteelSeries Arctis Nova Pro Wireless – Premium Wireless Gaming Headset
The SteelSeries Arctis Nova Pro Wireless is a high-end wireless gaming headset designed for professional gamers and enthusiasts seeking ultimate audio quality and versatility. It features dual wireless connectivity with 2.4 GHz lossless wireless and Bluetooth 5.0, allowing seamless switching between devices. The headset is equipped with Hi-Res certified speakers for precise, immersive sound and supports DTS Headphone:X 2.0 surround sound on PC. Its active noise-canceling microphone ensures crystal-clear communication, while premium memory foam ear cushions and an adjustable headband provide long-lasting comfort. The Arctis Nova Pro Wireless also includes a swappable dual-battery system for uninterrupted gaming sessions. Compatible with PC, PlayStation, Xbox, and mobile devices.
Technical Specifications
| Feature | Specification |
|---|---|
| Model | SteelSeries Arctis Nova Pro Wireless |
| Type | Over-ear, wireless |
| Drivers | Hi-Res certified |
| Frequency Response | 10 Hz – 40 kHz |
| Impedance | 32 Ohms |
| Sensitivity | 98 dB SPL/mW |
| Microphone | Retractable, active noise-canceling, Discord-certified |
| Connectivity | 2.4 GHz wireless, Bluetooth 5.0, USB-C wired |
| Surround Sound | DTS Headphone:X 2.0 (PC) |
| Weight | 370 g |
| Ear Pads | Premium memory foam |
| Battery Life | Up to 20 hours (swappable dual-battery system) |
| Charging Time | ~3 hours per battery |
| Compatibility | PC, PlayStation, Xbox, Mobile devices |
| Included Accessories | USB wireless dongle, 2 swappable batteries, USB-C charging cable, carrying case |
Shipping Information
Last updated: [10/2025]
Thank you for shopping at The Megatronics!
We do everything we can to make sure your order arrives fast, safely, and in perfect condition.
1. Shipping Coverage
We currently ship to the United States and Canada only.
All orders are fulfilled domestically — meaning your product will ship from our U.S. or Canadian warehouse, depending on your delivery address.
➡️ No customs fees, import duties, or brokerage charges apply for our customers, as all shipments remain within the same country.
2. Order Processing & Handling
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Processing time: 48 – 72 hours (Monday – Friday).
Orders placed after 12 PM EST on Friday are processed the following business day. -
Once processed, your order is carefully packed and transferred to our trusted carrier, FedEx.
During peak shopping seasons (Black Friday, Cyber Monday, holidays), handling times may extend slightly, but we always strive to keep you informed via email updates.
3. Estimated Delivery Times
After your order has been shipped, average delivery times are:
| Destination | Estimated Delivery Time |
|---|---|
| Continental U.S. | 4 – 7 business days |
| Canada | 4 – 7 business days |
Delivery times are estimates, not guarantees. Weather, carrier delays, or high seasonal demand can occasionally extend transit times.
4. Shipping Costs
Shipping is 100 % Free for all orders — no minimum purchase required.
There are no hidden fees, surcharges, or handling costs.
5. Carriers & Tracking
We primarily ship via FedEx, but in some regions we may use other certified partners to ensure faster service.
Once your package leaves our warehouse, you’ll receive an email with your tracking number and link.
Tracking updates may take up to 24 hours to appear in the carrier’s system.
6. Failed Deliveries & Address Issues
Please ensure that your shipping address is entered correctly at checkout.
If a package is returned to us due to an incorrect address, refusal, or unclaimed parcel, we’ll contact you to arrange re-delivery.
Reshipping fees may apply in such cases.
7. Lost, Damaged, or Delayed Packages
If your order is lost or damaged in transit:
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Contact us within 7 days of the expected delivery date at support@themegatronics.com.
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Include your order number and tracking ID.
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We will coordinate with FedEx to open an investigation.
If confirmed lost or damaged, you may choose between:
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A free replacement, or
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A full refund to your original payment method.
8. Split Shipments
In some cases, we may ship items separately if they are stored in different warehouse locations.
You will receive multiple tracking numbers if this applies to your order.
9. Taxes & Customs
Because all shipments are domestic within the U.S. and Canada:
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No customs paperwork or duties are required.
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Prices displayed on our website are tax-inclusive.
10. Contact Us
If you have any questions regarding shipping, please reach out to us at:
📧 support@themegatronics.com
📞 (419) 956-0205
📍 604 W. Washington Street, Suite 3, Sandusky, OH 44870
